Frequently asked questions
Is there a course limit and/or pace requirement?
All MN Run Series races have a course limit, visit the “Race Day Info” portion of the event specific website for details.
Runners must finish within the event cut-off time, for half marathon and 10 mile distances this is a 16:00 min/mile.
Runners who cannot keep this pace may be asked to move to the sidewalk and continue at their own risk.
Some races will have a bus that runners behind the cut-off time will be asked to board.
Can I have my bib mailed to me?
Mail my bib is available for a fee and can by added during registration or up to 15 days prior to race day by visiting your www.raceroster.com participant dashboard.
Bibs are mailed out approximately 10 days before the race event. If you still haven’t received it on race day visit the help desk early in the morning for a new bib.
Mail my bib cannot be cancelled or refunded and is not transferable to a different run series event. If your address has changed email us (address changes within 15 days of race event cannot be guaranteed).
How do I create a team or join a team?
I have questions about bib and shirt pick up.
Dates, times and location(s) for bib and t-shirt pick up are on the event webpage.
There is no race day bib pick up.
Bibs/T-shirts can be picked up by someone other than the registrant, however, the person picking up other participant's packets assumes all responsibility for lost packets and timing chips (chips are attached on the back of bib) and will have to sign-out all race numbers that they are picking up. No ID required - please bring other participant’s transaction number from their confirmation email and if you have multiple pick ups a written list with names will help speed up the pick up process.
For an additional cost, you have the option to have your race packet mailed to you as long as you submit the request 15 days before the race event. You can select this option at the time you register or at a later date by logging into your www.raceroster.com participant dashboard. You will receive your race bib only, you will be able to pick up your shirt at the finish of the race.
T-shirts are on a first come first serve basis, if we run out of your size complete this form within 48 hours after the race event and we will get one sent out to you.
Unworn t-shirts can be exchanged on a first come first service basis at packet pick up locations or on race day.
If you forgot to pick up your shirt there is an $7.5 fee (invoiced via PayPal) to have it shipped to you, subject to size availability, email us your name, style (mens vs womens) size, and mailing address.
Bibs must be worn on the front of clothing and be easy to identify.
Registrants can transfer their assigned bib to someone else for a $5 fee through www.raceroster.com. After logging in select “Transfer”, then select “To a new participant” and follow the instructions. If the race is full or closed email us. If you have already picked up your race bib and shirt you can transfer your bib to another runner but you must email us to correctly assign the bib. The new runner can visit T-shirt exchange on race day with your shirt to exchange for their correct size from what’s available. This video will walk you through the transfer steps as well.
Course questions (signage, water stops, and turnarounds).
Participants are responsible for knowing the course, some races may have multiple distances on the same course. Be sure to know where your distance turns and where the water stops/aid stations are generally located.
Runners must stay on the designated run course.
Cutting the course or running off the designated path will result in disqualification.
How do I earn money by promoting races?
Check out this video for a how to on becoming a promoter within your Race Roster account.
MN Run Series transfer policy.
Per the registration terms and conditions, there is a no race refund policy. However, we do allow you 3 different options to transfer your registration.
Log into your participant dashboard at www.raceroster.com and select “Transfer”, then select “To a new sub-event” and follow the instructions.
You will pay the difference if transferring to a longer distance.
There is no refund for transferring to a shorter distance.
If it is race week and you have already picked up your bib, please email us your bib number after you have made your transfer so it can be reassigned to your new distance.
Log into your participant dashboard at www.raceroster.com and select “Transfer”, then select “To a new participant” and follow the instructions. A $5 processing fee applies.
If the race is full or closed email us.
If you have already picked up your race bib and shirt you can transfer your bib to another runner but you must email us to correctly assign the bib.
The new runner can visit T-shirt exchange on race day with the unworn/unwashed shirt to exchange for their correct size from what’s available.
Can I run with a stroller?
Are MN Run Series races dog-friendly?
How do I confirm my registration?
You can confirm your registration(s) by logging into your www.raceroster.com participant dashboard.
What are the different series options, how do I sign up for them, and when do I get my gear?
Please click the links below for details on each challenge.
Where do I find out about race results, awards, and/or finisher medals?
Race Results - visit the race webpage and click the “Race Results” bar in the upper right.
Unofficial Results will be posted at 12:00pm on race day.
Changes and fixes to the results are accepted through 11:59pm the Tuesday following the event. Submit changes via the “Contact timer” button in the upper right of the results page.
Official results will be posted on the Friday following the race event.
Awards - no awards are given on race day. Visit our awards page more information on the age groups, finisher pins, and pick up locations.
Can I wear headphones?
Do I need to bring my own water and nutrition?
Where does my registration money go?
Is parking available at the races?
Are there restrooms along the race courses?
Are the races closed to traffic?
Why does my GPS watch show that I ran a longer distance?
I have questions about the kids races.
There is no age minimum, all ages under 10 are welcome and encouraged to join.
Parents can accompany thier child/ren in the kids race. Only the child/ren should register for the race.
What is the weather policy?
- MN RUN Series races will take place rain or shine. MN Run Series reserves the right to cancel events due to severe or extreme weather for participant and volunteer safety.
All severe/extreme weather updates will be posted to the front page of the race website.
Lighting within a 15 mile radius will postpone the start for 30 minutes.
In the event of a cancellation, refund of registration fees will not be possible.
Where can I order the MN Run Series medal holder?
You can get your very own MN Run Series medal holder right here!
How do I fundraise for a race event charity?
How can I become a Medical Volunteer for MN Run Series events?
Please visit our Medical Volunteer page for more information.
Does the MN Run Series need volunteers?
We're glad you'/your group is interested in volunteering with the MN Run Series! Visit our Group Volunteer page and complete the form to be contacted by our volunteer coordinator.
MN Run Series refund policy.
There is a universal stance that most running events adopt as policy, where “all entry fees are non-refundable and non-transferable to a different year or event”. This is an important policy because, in essence the costs for a run are built into the event well before the event takes place. Naturally we do our best to produce great events but there are instances where circumstances prevent that from happening.
This “no refund” policy applies if the course has to be changed or the race is cancelled for any reason, including but not limited to: an act of nature, public safety, road access, revocation of permits by authorities, or if there is any reason it’s considered prudent by the organizers to cancel or change the event. It applies to all entrants and is also in effect if you choose to cancel for your own reasons: if you are injured, have an unexpected family/business emergency, have a medical emergency, etc. The bottom line is that there are no refunds or rollovers to additional events. At the discretion of the event, the distances may be modified, or in some instances, the organizer may offer a “Virtual Race” option.
The language in the waiver that you agreed to during registration incorporates the following clause, among others: “I UNDERSTAND THAT …. REGISTRATION FEES ARE NOT REFUNDABLE AFTER 48 HOURS OF MY REGISTRATION FOR AN EVENT, UNDER ANY CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO CANCELLATION OF THE EVENT OR OF MY PARTICIPATION, OR CHANGE IN THE DATE, NATURE OR FORMAT OF THE EVENT; I UNDERSTAND AN EVENT MAY BE CANCELLED OR CHANGED FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, SEVERE WEATHER OR OTHER FACTORS THAT THREATEN THE SAFETY OF PARTICIPANTS, STAFF, VOLUNTEERS, OR THE COMMUNITY AND THAT CANCELLATION OR CHANGE OF THE DATE, NATURE, OR FORMAT OF AN EVENT MAY BE MANDATED BY GOVERNMENT OFFICIALS OR OTHERWISE BE AT THE DISCRETION OF PODIUM AND THAT PODIUM RESERVES THE RIGHT TO CHANGE THE DETAILS OF THE EVENT, SUCH AS DATE, START TIME, COURSE, DISTANCE AND/OR AMENITIES OFFERED IN CONNECTION WITH THE EVENT;”
How do I edit my registration and switch to virtual?
Go to your Race Roster dashboard by clicking here: www.raceroster.com
Can relay partners cross the finish together?
For safety reasons and capacity of runners entering the football field we cannot have 1st leg relay runners running with their partner onto the field. They can meet them at the finish though.
Lola's Lake Waconia
I hear Lola's has a Dog Day 5K, what do I need to know to bring my pup?
RBC Race for the Kids
What is allowed for the skating portion?
Ronald McDonald House/3-mile Family Walk
MN Run Relay
How do I find a team?
How is the MN Run Relay and Marathon scored?
Can our team evenly split the distance and exchange outside of the relay zone?
Yes, teams are allowed to exchange outside of the official exchange zone as long as they cross the timing mat appropriately at the start and finish area. Each team is responsible for deciding where they want to exchange. You must exchange off of the running path. We recommend exchanging at mile markers, miles 1 – 5 will be marked.
I paid for the parking voucher, when/how will I get this?
Parking vouchers will be emailed out the Wednesday before the event.
Minneapolis Halloween Run
Are costumes required?
Virtual Races 2021
Do I have to sign up for all challenge events now or can I do them one at a time?
You can sign up for ANY single event you’d like – there is no need to commit to all of the events at the same time.
How do I determine my size for the race shirts and/or series gear?
I didn't receive my credit code for 2021.
For those who registered for a 2020 event, an email was sent on January 6, 2021 with your credit code and instructions. This code is unique to you and is non-transferrable to other people or events. If you did not receive your credit code you can email us, please be sure to include the 2020 event name.
Can I have my shirt and medal mailed to me?
How do I post my results?
Visit the results page and manually enter your results
You have the option of uploading a screenshot from your run to get a "Verified Result". You must run the full distance to qualify.
- Please note screenshots are not publicly available for privacy reasons.
- Age group awards can be picked up at Running Room St. Paul when the results are official after the event ends.
Download Runkeeper from app store in iOS or Android. You can race using your phone or a GPS watch (Garmin, Apple, etc.) that syncs with your phone and Runkeeper.
Go to your Race Roster participant page to connect your race to the app.
Open your Runkeeper app and click explore to select your race. Select track now to run your race with your phone. Or select "Link Recent Activity" to link to a run that you have done previously. Use this if you run with a GPS watch that syncs with the app.
Make sure your device is connected to the GPS before running. When you run your distance run a little over the actual distance to make sure that it fully completes the race.
Your finish time will be automatically uploaded to the event Run Results page and will show the Runkeeper verified logo.
The Runkeeper verified results qualifies you for the age group award pins. You can pick up your pin at Running Room St. Paul. Show your results at time of pick up for verification. We can also mail you your award for $6 contact us here.
Participants are responsible for knowing and following the MN Run Series Race Rules.
Use the categories below to see general questions or by race. You can also use the search bar below on the right to enter keywords.