Please visit our Refund Policy page.
Per the registration terms and conditions, there is a no race refund policy. However, we do allow you 2 different options: transferring to a shorter distance or to the virtual run, both within the same event.
If you would like to transfer, please fill out this Google Form. We will update your registration.
The virtual run will allow you to be mailed both your shirt and medal.
Go to your Race Roster dashboard by clicking here: www.raceroster.com
To transfer race distances or to virtual:
1. Log in to your Race Roster account.
2. Under the event you'd like to transfer, click on "View registration"
3. Click "Transfer"
4. To transfer race distances or from live to virtual, select "Transfer to a new sub-event"
5. From the dropdown box, select the new distance/live/virtual
6. Click "Start transfer"
This will initiate your transfer. You may be required to pay the difference between race distances.
Dates, times and location(s) for bib and t-shirt pick up are on the event webpage.
There is no race day bib pick up without purchasing Will Call.
Bibs/T-shirts can be picked up by someone other than the registrant, however, the person picking up other participant's packets assumes all responsibility for lost packets and timing chips (chips are attached on the back of bib) and will have to sign-out all race numbers that they are picking up. No ID required - please bring other participant’s transaction number from their confirmation email and if you have multiple pick ups a written list with names will help speed up the pick up process.
For an additional cost, you have the option to have your race packet mailed to you. You can select this option at the time you register or at a later date by logging into your www.raceroster.com participant dashboard. The mailing option closes approximately 15-20 days before the event.
Unworn t-shirts can be exchanged on a first come first service basis at packet pick up locations or on race day.
If you forgot to pick up your shirt there is a $7.50 fee to have it shipped to you, subject to size availability, email us for more information.
Bibs must be visible during the race and be easy to identify.
Transferring to another Runner: Registrants can transfer their assigned bib to someone else for a $5 fee through www.raceroster.com. Visit our Transfer Policy & Instructions page for the step by step process. If the race is full or closed email us. If you have already picked up your race bib and shirt you can transfer your bib to another runner but you must email us to correctly assign the bib. The new runner can visit t-shirt exchange on race day with your shirt to exchange for their correct size from what’s available. This video will walk you through the transfer steps as well.
Participants are responsible for knowing the course, some races have multiple distances on the same course. Be sure to know where your distance turns and where the water stops/aid stations are generally located.
Runners must stay on the designated run course.
Cutting the course or running off the designated path will result in disqualification.
All MN Run Series races have a course limit. Visit the “Race Day Info” portion of the event specific website for details.
Runners must finish within the event cut-off time. For half marathon and 10 mile distances, this is a 14:00 min/mile. For the Reindeer Run 15K, a 12:00 min/mile pace is required.
Runners who cannot keep this pace may be asked to move to the sidewalk and continue at their own risk.
Some races will have a bus that runners behind the cut-off time will be asked to board.
"Mail My Bib & Shirt" is available for a fee and can be added at any time. The mailing option closes approximatley 15-20 days before the event.
Race packets are mailed out approximately 10-15 days before the race event. You will receive an email with your race packet tracking number once items have shipped. If you haven’t received your packet by race day, visit the Help Desk on race morning prior to the event for a new bib.
"Mail My Bib & Shirt" cannot be cancelled or refunded. It is not transferable to a different participant or different run series event.
Please log in to your participant dashboard to confirm you have the correct mailing address on file. Address changes within 15-20 days of race event cannot be guaranteed. "Mail My Bib & Shirt" will not be refunded for bad/incorrect addresses.
1. When runners register there is a section labeled - "Add participant 1 to a team" select "Yes, add this participant to a team already created by someone else." Then select the team name from the drop down list.
2. If the team name is not listed on a MN RUN Series list the team will need to be created. The runner that creates the team is the "Team Leader" and will be able to see who is registered for the team for that event.
3. If a runner that is already registered for a race but did not register for the team and needs to be added to the team they can log into their Race Roster participant dashboard and select "ADD TO TEAM"
Strollers are allowed in MN Run Series 5K distances only (6K for the Turkey Trot) and will be in the last wave at the back of the corral. You will need to complete this waiver and we ask that extreme caution is used with a jogging stroller for the safety of all involved.
Dog participants are only allowed at the Lola's Lake Waconia Dog Day 5K event. For more information visit the event specific FAQ page here.
Dog spectators are welcome at MN Run Series events and must be leashed at all times during the event. Owner is responsible to clean up any waste the dog produces and dispose in the appropriate trash receptacle.
You can confirm your registration(s) by logging in to your www.raceroster.com account. Your registered events will be listed on your participant dashboard.
Race Results
Visit the race webpage and click the “Race Results” bar in the upper right.
Unofficial Results will be posted at 12:00pm on race day.
Changes and fixes to the results can be submitted within 24 hours after the event. Submit changes via the form link on the results page.
Official results will be posted at 12pm on the Monday following the race event.
Awards
No awards are given on race day. Visit our awards page more information on the age groups, finisher pins, and pick up locations.
Finisher Certificate To get your finisher certificate, visit your event's results page. Find and click on your name in the results. Scroll down to view and print your Finisher Certificate.
Finisher Medal
If you missed getting your medal at the race we can mail medals for the cost of shipping ($7.50/medal). Please use this link to purchase shipping for your race medal: Finisher Medal Shipping
At the MN Run Series, our mission is to produce “beautiful events that benefit the community." With this, we support a variety of charitable organizations through the production of high-quality athletic events. In total, with the help of partners and runners, we raise over $250,000 per year which is distributed to our various charity partners throughout Minnesota.
Meanwhile, the production of premium quality athletic events involve costs such as t-shirts, medals, rentals, food and water, park/permit fees, and equipment to name a few, much of which is committed and/or paid for months in advance of the actual event.
Races closed to traffic for the duration of the race event include: Yukon Challenge, Goldy's Run, Human Powered Health Half Marathon, RBC Race For the Kids, Elm Creek Half Marathon, Minneapolis Halloween Half, Gray Ghost, Turkey Trot, and Reindeer Run.
Races NOT closed to traffic include: Lola's Lake Waconia. These courses are monitored by volunteers, cyclists, and police. We ask runners to be aware at all times and take extreme caution when on high traffic roads.
PLEASE NOTE: When running on the shoulder of the road, PLEASE stay inside the white line, even if it means spreading out from fellow runners. The local police departments have made this request for the safety of the runners and traffic, so please abide by their rules. Running double file and triple file in most areas is acceptable. Be safe.
Please use this link for an explanation of why your watch might show a longer distance than a measured/certified course.
Currently, our Goldy's Run and RBC Race For the Kids are the only races with a Kid's Run distance. Please visit the specific event page for full details.
There is no age minimum, all ages under 10 are welcome and encouraged to join.
Parents can accompany their child/ren in the kids race. Only the child/ren should register for the race.
We highly recommend parents run with children ages 6 and under.
MN RUN Series races will take place rain or shine. MN Run Series reserves the right to cancel events due to severe or extreme weather for participant and volunteer safety.
All severe/extreme weather updates will be posted to the front page of the race website.
Lighting within a 15 mile radius will postpone the start for 30 minutes.
In the event of a cancellation, refund of registration fees will not be possible.
Check out this video for a how to on becoming a promoter within your Race Roster account.
Promoters are paid out on, or around, the 15th of each month once their balance owed amounts to $25.00
If you are interested in joining our team as a Medical Volunteer, please let us know here or email us at info@mnrunseries.com.
We're glad you'/your group is interested in volunteering with the MN Run Series! Visit our Group Volunteer page and complete the form to be contacted by our volunteer coordinator.
Costumes are allowed in the MN Run Series Halloween Half, Gray Ghost, Turkey Trot & Reindeer Runs.
MN Run Series are family friendly and community inclusive events. Please choose costumes and clothing appropriate for this environment.
Costumes/clothing that go against a family-friendly and community-inclusive environment will need to be changed before participating in the event.
Participants who register for 4 or more MN Run Series events within the same calendar year are eligible to receive the current year's Series Gear.
Approximately 1 week after registering for your 4th MN Run Series event, you will receive an email asking you to "Claim Your Series Gear." In order to guarantee your size, you must click on the link and select your size by October 15th. Participants who do not complete this step will not be guaranteed a jacket.
Participants must register for all 4 events and select their size by October 15th.
Virtual races are included in the calculation of 4 MN Run Series events.
Please use the same email address and name in order to avoid errors in Series Gear eligibility.
Participants can pick up Series Gear jackets at any MN Run Series race or pay to have it shipped.
Participants are responsible for knowing and following the MN Run Series Race Rules.
Use the categories below to see general questions or by race. You can also use the search bar below on the right to enter keywords.